Project description
We’re looking for a Community & Crowd Marketing Specialist to grow Coupler.io’s presence on Reddit and SaaS-specific communities/forums like Shopify, Xero, etc.
You’ll join conversations where users talk about data, reporting, and automation, and contribute responses tied to real solutions using Coupler.io. You’ll also monitor brand mentions, track discussions, and spot opportunities for meaningful engagement.
If this sounds exciting, apply now!
WHAT’S YOUR IMPACT?
By showing up consistently in online communities, you’ll help users find practical solutions to data and reporting problems, no pitch required. Just good answers that happen to involve Coupler.io in terms of data flow automation, reporting optimization, etc.
Responsibilities
🔹Monitor Reddit, Shopify, QuickBooks, and other relevant communities for discussions around data exports, reporting automation, and analytics
🔹Respond to threads with clear, helpful answers, and explain how Coupler.io fits where it genuinely does
🔹Create and publish posts in Coupler.io’s own community spaces
🔹Track brand mentions across communities and join conversations where your input adds real value
🔹Maintain a structured log of activity, including threads, responses, and performance
🔹Analyze engagement and share regular insights with the SEO Manager, highlighting trends, gaps, and opportunities
Required skills
⭐ 1+ year of experience in digital marketing in any position (experience in Support or Social Media would be a plus)
⭐ Advanced written and spoken English
⭐ Strong communication skills and attention to detail
⭐ Ability to pick up new tools quickly
⭐ Comfortable using AI tools day-to-day (drafting messages, researching threads, etc.)
⭐ Curiosity, self-direction, eagerness to learn
⭐ Basic Google Workspace proficiency (Docs, GSheets, Drive)
⭐ Capability to manage your own tasks and collaborate with a team
⭐ Familiarity with how online communities function
As a plus
🔹Experience managing a Reddit account or crowd marketing in SaaS communities
🔹Background in SaaS, data tools, or marketing technology
🔹Familiarity with data integration or business intelligence concepts
🌎 Full-remote from any location or in one of our offices (Kyiv/Krakow/Warsaw) bit.ly/rw-remotecollab
💸 Competitive compensation, access to savings program, and deposit policy
💻 Thanks to our hardware policy, we use the best equipment and can regularly update it
🌴 34 days a year as paid time off (24 standard days + 10 more to cover public holidays)
🏋🏼 Health policy budget that will cover your private sports and healthcare expenses
🎤 Participate in our online and offline events
⌨️ Our offices are equipped with modern ergonomic chairs and standing desks
🍪 You can always find fresh food and drinks in our kitchen
🤝 In Ukraine, we collaborate through Diia.City
🤩 More about our benefits and how we work 🔗 Railsware Handbook: railsware.com/handbook
