ArboStar is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our clients succeed.
Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.
- Gather, analyze, and document requirements from stakeholders; create specifications, diagrams, and mockups in Figma.
- Collaborate with developers, QA, and the team to deliver clear task descriptions, refinements, and smooth implementation.
- Plan and prioritize features in the backlog, supporting product roadmap execution.
- Conduct competitor and SaaS/CRM market research and comparative analysis.
- Define requirements for AI integrations (OpenAI, assistants, automation) and configure improvements for the AI bot in Innovation Systems.
- Prepare and maintain technical/business requirement documents across the full development lifecycle.
- Contribute to problem-solving and other BA tasks to ensure project success.
- At least 4+ year of experience as a Business Analyst (2+ years and direct SaaS/CRM product experience will be a strong advantage).
- Confident English (B2–C1), with excellent written and verbal communication skills.
- Proven experience in requirements gathering, business process modeling, and drafting technical specifications.
- Hands-on experience with Figma, diagramming tools, and Jira (or other task-tracking systems).
- Understanding of AI/ChatGPT API principles and strong interest in applying AI to SaaS solutions.
- Practical knowledge of Agile/Scrum development methodologies.
- Ability to work with databases and basic understanding of SQL.
- Basic programming knowledge (theoretical understanding of PHP or other languages is a plus).
We Offer:
- Work schedule: 14:00 - 22:00 Kyiv Time
- An opportunity to significantly influence the direction of the company;
- Steep learning curve and personal growth opportunities;
- Access to courses and training;
- Corporate English language training;
- Paid vacation;
- Competitive salary.
